1. About Ayuva Wellness

Ayuva Wellness provides herbal tea and wellness products through its online store.

Throughout these Terms, “Ayuva Wellness,” “we,” “us,” and “our” refer to Ayuva Wellness, while “you” and “your” refer to the website visitor or customer.

2. Use of Our Website

By using our website, you agree to:

• Provide accurate information when placing an order or contacting us.
• Use the website only for lawful purposes.
• Not attempt to interfere with or disrupt the website.
• Not copy, reproduce, or misuse our website content, branding, images, or other intellectual property without permission.

We reserve the right to restrict or terminate access to the website if these terms are violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, pricing, and other information displayed on our website are accurate.

4. Herbal Tea & Wellness Information

Information published on the Ayuva Wellness website, including blog articles and product descriptions, is provided for general informational and educational purposes.

Individual responses to herbal ingredients may vary. If you have a medical condition, are pregnant or breastfeeding, take medication, or have concerns about consuming herbal products, consult a qualified healthcare professional before use.

5. Orders and Payments

When you place an order through our website:

• You agree that the information provided by you is accurate and complete.
• An order is subject to product availability.
• We reserve the right to cancel or refuse an order where necessary.
• Prices displayed on the website may change without prior notice.
• Applicable taxes and delivery charges may be added to the order where applicable.

Orders placed using Cash on Delivery or other available payment methods are subject to the terms displayed during checkout.

6. Shipping and Delivery

We aim to process and dispatch orders within the timeframe communicated on our website.

Delivery times may vary depending on:

• Delivery location
• Courier availability
• Weather conditions
• Public holidays
• Unforeseen logistical circumstances

Once an order has been handed over to the delivery partner, delivery timelines may be outside our direct control.

7. Returns, Refunds & Cancellations

Returns, refunds, replacements, and order cancellations are governed by our Refund & Cancellation Policy.

Customers should review that policy before placing an order.

If a product arrives damaged, incorrect, or otherwise has an issue, please contact us within the timeframe specified in our Refund & Cancellation Policy with your order details and relevant photographs where required.

8. Intellectual Property

All content available on the Ayuva Wellness website, including:

is owned by or licensed to Ayuva Wellness unless otherwise stated.

You may not reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

9. User-Submitted Information

If you submit reviews, feedback, comments, photographs, or other content to us, you agree that the information provided is lawful and does not infringe the rights of another person.

We reserve the right to remove content that is misleading, unlawful, offensive, or inappropriate.

10. Third-Party Services

Our website may use third-party services such as payment providers, shipping companies, analytics services, or other Shopify-supported services.

These third parties may have their own terms and privacy policies. Ayuva Wellness is not responsible for the independent policies or practices of third-party services.

11. Limitation of Liability

To the extent permitted by applicable law, Ayuva Wellness will not be responsible for losses resulting from circumstances beyond our reasonable control, including delivery delays, technical interruptions, third-party service failures, or misuse of our products.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.

12. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, or applicable requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

13. Governing Law

These Terms of Service are governed by the applicable laws of India.

Any disputes will be subject to the jurisdiction of the courts having appropriate jurisdiction in India.